Support

Prairie iNet Support Resources

If you have any technical support, service related or sales questions, please contact our support team.

Hours
7:30 a.m. – 8 p.m. Monday through Friday
8 a.m. – 4:30 p.m. Saturday

Telephone
(800) 527-2404

Email
techsupport%$prairieinet[]net

 

User Information

Visit the Frequently Asked Questions to find responses to common issues.

Review the Legal Center for user policies and agreements.

Phone Information

Need help with your installation? Find the step-by-step instructions and video guide for basic installations.

Email Setup and Support

For instructions on setting up your email client please contact our support team at 800-527-2404.

Online Support Resources

Documentation Center
Remote Assistance

Internet Support

Frequently Asked Questions
Typical Internet Installation
Troubleshooting
Speed Test

Phone Support

Frequently Asked Questions
Phone Installation
Phone Features Guide
Port My Phone Number (LNP Request Form)
Return My Phone Adapter

Device Support

Router Installation Video